Operations Manager
Build the operating rhythm that keeps our Charlotte design studio organized, profitable, and consistently responsive across Stacy Nicole Interiors and shared Stacy Nicole Home operations.
Responsibilities
- Own weekly project, team, and vendor workflows across active residential and commercial projects.
- Maintain schedules, SOPs, dashboards, client follow-ups, and internal deadlines.
- Coordinate invoices, purchasing handoffs, documentation, and issue resolution with the Principal Designer.
- Support shared vendor, inventory, fulfillment, and administrative workflows for Stacy Nicole Home as needed.
- Identify bottlenecks early and keep priorities, owners, and next actions visible.
- Support a polished client experience and accurate project records across both brands.
Qualifications
- 3+ years in operations, project coordination, professional services, construction, or interior design.
- Strong written communication, follow-through, discretion, and attention to detail.
- Comfort managing several deadlines and stakeholders without losing accuracy.
- Working knowledge of project-management, CRM, inventory, and cloud-document tools; design-industry experience is preferred.
- Must be able to work regularly from our Charlotte studio and travel locally when needed.
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